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How to Book
Bookings are made directly with "holiday-villa-in-tuscany.com" Once a booking form has been received, the house will be held for 7 days awaiting receipt of a 30% deposit. On payment of the deposit, the booking will be confirmed. You will also be advised of the balance and due date (10 weeks before arrival). If booking is made less than 10 weeks before arrival full payment is required on booking. Confirmation and all details will be sent to the person in the group making the booking. This person should be over 18 years of age and have the authority from all persons in the group to make the booking. The names of all people in the group should be listed on the booking form.
We accept a number of forms of payment. Full details will be sent on booking.
Cancellation by You
Cancellation fees are as follows: Length of time before arrival when we receive your cancellation in writing.
8 weeks or more before arrival - lose deposit
3 weeks or more before arrival - 50%
Less than 3 weeks before arrival - 100%
Cancellation by Us
If for any unforeseen reason we have to cancel your booking we will refund all monies in full. No extra monies will be due.
There is a deposit for any breakages/damage of €350, payable in cash to our representative on arrival, which will be returned on departure assuming no breakages or damage has occured. If there is any major damage or breakdown to equipment, please contact our agent whose number will be provided.
Standard of Accommodation
We believe we have represented the standard of accommodation accurately. The villa has a high standard of cleanliness, comfort and furnishing. However, country properties are not graded in the conventional way. Some details may be different from other countries but are in keeping with local traditions (eg: hard floors).
Registration of Guests
On arrival, guests will be asked for their passports or identity cards, so that they can be registered in accordance with Italian regulations. Therefore, only guests listed on the booking form and who have registered may stay in the farmhouse. No changes or substitutions can be made.
In cooler months, heating is available. It is payable at the end of the holiday according to the amount consumed.
Accidents, Injury or Theft
We cannot be held responsible for any accident or injury whilst on holiday. We strongly recommend all guests to take out adequate travel insurance to cover healthcare, cancellation, travel, accident and injury. European residents are advised to obtain an E1.11 now available in card form (in the UK, call 0845 4647). This entitles the holder to benefit from reciprocal health agreements, which exist between certain European countries. Please note, that this does not substitute travel insurance in any way and does not cover emergency repatriation if required.. "holiday-villa-in-tuscany.com" cannot be held responsible for the theft of any personal belongings whilst on holiday. Guests are advised to close all doors and windows when leaving the property.
We will do our very best to resolve any problems that might occur during your stay. In the event of difficulty we should be informed immediately, so that we can resolve the situation as quickly as possible. Please bear in mind that if you do not communicate a problem to us immediately it makes it very difficult for us to help you. Problems or complaints received at the end of a holiday will not be taken into consideration.
Website usage terms and conditions
The term ‘holiday-villa-in-tuscany.com’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.